karika 11 Terms and Conditions

These terms and conditions ("Terms") apply to all services, activities and features of the karika 11 platform. By visiting this website, registering an account or using any service, you unconditionally agree to these Terms. If you object to any term, please stop using this platform.

karika 11 provides an online gaming and sports betting experience for users in Bangladesh. All services available on our platform are covered by these Terms. Anyone using the platform must confirm that they are doing so voluntarily, with sound judgment, and as a legally eligible adult.

These Terms may be changed at any time. Continuing to use the platform after a change takes effect will be treated as acceptance of the updated Terms. We recommend reviewing this page regularly.

2.1 Age Requirement

Users must be at least 21 years old to open an account at karika 11. If there is reason to suspect that an account belongs to a minor, karika 11 may request identity verification at any time and suspend the account if necessary.

2.2 One Account Policy

Each person may operate only one account. Any attempt to open multiple accounts under the same name, from the same device, or using the same payment method will result in those accounts being closed and the associated balances may be forfeited.

2.3 Registration Information

All information provided when opening an account must be accurate, complete and truthful. Providing false or misleading information may result in account closure and funds being held. If your details change, contact customer support immediately.

2.4 Account Security

Keep your login credentials completely confidential and do not allow any third party to use them. Report any unauthorised access to your account to our support team immediately. The account holder is responsible for all activity on the account.

3.1 Deposit Rules

The minimum deposit amount at karika 11 is ৳300. Accepted payment methods are bKash, Nagad, Rocket, Upay and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank and other major commercial banks). When depositing, members must ensure that the funds come from a payment method registered in their own name.

Using a third-party payment method to make a deposit is strictly prohibited. If such a transaction is identified, the associated account may be temporarily suspended for investigation.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes. Withdrawal methods are bKash, Nagad, Rocket, Upay and bank transfer. The withdrawal method must match the deposit method.

There must be sufficient available balance in the account to complete a withdrawal. Wagering requirements attached to any bonus funds must be met before withdrawal — see Section 5 for details.

3.3 Identity Verification

For security and fraud prevention purposes, karika 11 may request identity verification documents before processing any withdrawal. Members may be asked to submit a copy of their National ID card or other accepted documents.

4.1 Bet Acceptance and Cancellation

All bets or gaming transactions are considered final once confirmed. In the event of a technical error, server outage or unexpected circumstances, a bet or round may be declared void — in which case the relevant stake will be refunded.

In sports betting, match results are determined based on the official announcement of the relevant governing body. In the event of any dispute over a result, karika 11's decision is final.

4.2 Unauthorised Methods

Betting or gaming on karika 11 using automated software, bots or algorithmic programs is strictly prohibited. If such activity is detected, the account will be permanently closed.

4.3 Maximum Bet Limits

Maximum bet limits are set for each game or market and are clearly stated on the game page. karika 11 reserves the right to change these limits at any time.

5.1 Welcome Bonus

New members receive a 200% bonus on their first deposit, up to a maximum of ৳5,000. To withdraw this bonus, the bonus amount must be wagered 15 times. For example, a deposit of ৳1,000 gives a ৳2,000 bonus for a total balance of ৳3,000 — the wagering requirement on the bonus is: ৳2,000 × 15 = ৳30,000.

5.2 Ongoing Promotional Offers

karika 11 runs various bonus promotions on a weekly, seasonal or special-occasion basis. Each bonus has its own wagering requirements, validity period and eligibility criteria. If a withdrawal is made while an active bonus is in place without meeting the wagering requirements, that bonus and any associated winnings may be forfeited.

5.3 Bonus Abuse

If unusual betting patterns, hedging or cooperative betting aimed at meeting bonus requirements are detected, karika 11 reserves the right to cancel that bonus and review the account.

5.4 VIP Program

karika 11's VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Each tier comes with various benefits including weekly cashback. The policies governing VIP tiers and benefits are managed at karika 11's sole discretion.

The following activities are strictly prohibited on the karika 11 platform:

• Fraud, cheating or attempting unauthorised access to another member's account
• Money laundering or transactions involving illegal funds
• Attempting to bypass the platform's security systems
• Claiming bonuses through multiple accounts
• Registering using a false identity or someone else's identity
• Exploiting system errors or technical vulnerabilities for unfair advantage
• Threatening, harassing or engaging in abusive behaviour toward other members

If evidence of any of these activities is found, karika 11 reserves the right to immediately close the account and hold the associated balance.

karika 11 believes that gaming should be an enjoyable activity, not a source of financial problems. We encourage users to set their own limits before playing. Our platform offers deposit limits, betting limits and self-exclusion options.

Members can take a temporary or permanent break from their account at any time. For more information about this feature, please read our Responsible Gaming guide.

karika 11 handles members' personal information with the highest level of protection. Our platform uses SSL encryption, and strict policies are followed for the collection, storage and use of data. Personal information is never sold to third parties.

Full details of what information we collect, how we use it and what rights you have over your data can be found in our Privacy Policy.

9.1 Closure at Member's Request

Any member may request to close their account at any time. The available balance in the account (subject to wagering requirements being met) can be withdrawn before closure. Account closure requests must be submitted through the support team.

9.2 Suspension or Closure by karika 11

If karika 11 finds evidence of any breach of these Terms, it may suspend or permanently close an account without prior notice. The account balance may be held during an investigation. Any legitimate balance will be returned after the investigation is complete.

9.3 Inactive Accounts

An inactivity fee may apply to accounts that have been inactive for an extended period (generally more than 12 months). Members will be notified in advance by email.

karika 11 is not liable for any loss arising from technical errors, internet disruptions or third-party software issues. Game outcomes are determined by third-party software and are based on a Random Number Generator (RNG).

karika 11 will not be held liable for service disruptions caused by circumstances beyond its control, such as natural disasters, government directives, cyberattacks or other force majeure events.

If a dispute arises, please contact our customer service team first. karika 11 is committed to resolving all disputes in good faith and on fair grounds. Our support team is available 24 hours a day, 7 days a week in both Bengali and English via live chat and email.

If a dispute cannot be resolved through our internal process, it may be referred to mediation. The applicable law and jurisdiction for any legal matter involving karika 11 will be determined accordingly.

For common questions, visit our FAQ page — you will find detailed answers to many topics there.

karika 11 reserves the right to change, amend or update these terms and conditions at any time. For significant changes, we will endeavour to notify members at their registered email address in advance. Continued use of the platform after an update will be taken as agreement to the new terms.

If any part of these Terms is found to be legally unenforceable, the remaining parts will continue to be in effect. The Bengali version of the Terms will be considered authoritative.

To learn more about karika 11 — including our mission, values and platform philosophy — visit our About Us page.

For any questions about these Terms, contact us via our 24/7 live chat or email. Our team is always ready to answer your questions in Bengali.